Typically, we can arrange an Occupational Therapy assessment within 7 days.

For faster turnaround, we also offer compliant reports through physiotherapist assessments, which can be scheduled on even shorter notice. Please note that physiotherapist assessments are specifically for bed recommendations and do not cover other household items or modifications.

After your appointment, reports are typically submitted within 5-10 business days. During this period, we can assist with registration with your chosen aged care or NDIS provider to streamline the approval process.

Urgent cases: Depending on the urgency—for example, after discharge from hospital—we may be able to triage your appointment to expedite the process. Please contact us to discuss your circumstances further.

Yes, we have a large network of independent Occupational Therapists available at short notice who can conduct assessments and provide detailed reports. Our OT reports are fully compliant with various funding programs including Support at Home, Restorative Care, End of Life funding, NDIS, and other government support schemes. Please contact our support team to arrange an appointment that suits your schedule and location. You are under no obligation to purchase through us as a result of us coordinating your OT assessment. OT's do not receive additional financial incentive or otherwise. OTs do provide recommendations from competitors.

We accept a variety of payment methods including credit cards, PayPal, Apple Pay, Google Pay, and NDIS funding. Additionally, Support at Home packages can be utilized for purchases, making it convenient for aged care recipients.

We are willing to provide all required documentation to register with your home care, NDIS or aged care provider. We may request your permission to contact them on your behalf.